Our story

 

WeFixFreight.com (WFF) is an online and mobile platform that manages freight remediation services across the country. In the last 25 years, our business has evolved from providing trucking and warehousing services in the Mid-Atlantic region to solving transportation and remediation problems for shippers and 3PLs nationwide. Remediation used to be an ad hoc process that ate up huge amounts of time and money for relatively small problems. The labor-intensive process and multiple service disruptions were enough to deeply upset client relationships. So, we created a unified solution to guarantee shippers and 3PLs could meet their delivery deadlines to their clients. Using the WFF platform, shippers, 3PLs and carriers can configure, estimate and order freight remediation services online our via expanding network of 175+ service agents across the US and Canada. Our platform helps downstream retail customers to shelve products on time and carriers to make deliveries on other promised routes. Clients and our service agents are directly linked via our website, WeFixFreight.com, and our WeFixFreight.com (WFF) mobile app, available in the Apple and Android stores. Registration is simple. Clients can order services in minutes, either online or through our mobile app. The WFF platform eliminates facility hunting and rate negotiation. Service facility location, service/work configuration, and cost estimation are done in minutes. Our customer service team manages all cases in real time. All cases are archived by client and service agent for future reference. WeFixFreight.com has quickly gained acceptance as the preferred solution for 3PLs and shippers to manage their remediation needs. Our network of pre-qualified service agents provides high quality and timely remediation services at standardized prices. With 25 years of experience under our belts, our business has developed a reputation for providing quality freight remediation services, rework, cross-dock, and redelivery services to a wide variety of 3PLs. We at WeFixFreight.com look forward to serving you. Please feel free to contact us at info@wefixfreight.com and let us set you up with the right specialty service.

We thought about buying warehouses or teaming with large warehousing companies, but the numbers didn’t make sense. As freight remediation became the fastest growing part of our transportation business, it was clear the market need for remediation was significant, and that shippers and 3PLs dreaded remediation problems. Remediation was an ad hoc process, eating up huge amounts of time and money for relatively small problems. Client relationships were affected, and multiple service disruptions were enough to upset these relationships. We began thinking about a unified solution to ensure shippers and 3PL’s were able to meet their delivery deadlines to their clients. Downstream retail customers were able to shelve products on time, and carriers were able to make deliveries on other promised routes.

WeFixFreight.com (WFF) was created to automate and manage freight remediation services across the country. Using the WFF platform, shippers, 3PLs and carriers can configure, estimate and order freight remediation services online our via expanding network of 175+ service agents across the US and Canada.

Clients and our service agents are linked via our website WeFixFreight.com and our WeFixFreight.com (WFF) mobile applet, available in the Apple and Android stores. Registration is simple. Clients can order services in minutes, either on the web or via our mobile applet.

WeFixFreight.com has quickly gained acceptance as the preferred solution for 3PLs and shippers to manage their remediation needs. Our network of pre-qualified service agents provides high quality and timely remediation services at standardized prices. Facility hunting and rate negotiation are eliminated. Service facility location and service/work configuration and cost estimation is done in minutes. Our customer service team manages all cases in real time. All cases are archived by client and service agent for future reference.

We at WeFixFreight.com look forward to serving you. Please feel free to contact us at info@wefixfreight.com should you have any questions or comments. We welcome any and all feedback!

Don Hill
Chairman
WeFixFreight.com