Re-Delivery Services
Rejected deliveries due to damaged goods, shifted loads, or schedule mix-ups can throw a real wrench in your business operations and the profitability of your lanes.
At WeFixFreight, we’ll quickly dock your failed deliveries, fix, repair, and restore the cargo, and coordinate a new delivery with your customers with our best-in-class freight re-delivery services.
Our re-delivery services include:
- Inspection & Assessment: Before re-delivery, a thorough inspection of the freight is carried out to determine the condition and understand why the original delivery failed. This helps in identifying whether any repairs, replacements, or re-packing are required.
- Coordination & Communication: Constant liaison with the shipper, receiver, and any involved third parties to ensure everyone is informed about the revised delivery schedule, changes in routing, or any other key details.
- Rework & Repackaging: Based on the inspection, any necessary adjustments, repairs, or repackaging is done to ensure the freight is in optimal condition for re-delivery.
- Route Optimization: Using logistics software and tools, the best and most efficient route is determined for the re-delivery, keeping in mind any specific requirements, restrictions, or deadlines set by the receiver.
- Tracking & Transparency: Offering real-time tracking capabilities to the stakeholders involved, ensuring visibility throughout the re-delivery process. This includes providing regular status updates, estimated time of arrivals, and any potential delays or changes.
What Real Clients Have to Say...
Fantastic service! They are extremely prompt and reliable. Chris and Bill have helped me source restack and cross dock facilities countless times and have gotten me out of a lot of jams. Honestly don't know where I would be without them. Fair and consistent pricing across all services.
Marquis D.
I have worked with these guys for a few years now and they are always my first call when I have a shipment needing to be reworked/ cross docked. They are quick to respond and always eager to lend a helping hand. Ive lost count on the number of shipments these guys have helped us with.
Leah F.
They have been really great at providing us rework facilities. Their customer service has been very helpful they respond fast in their emails.
Dajana S.
Amazing company, quick, responsive, and fair!
Andy H.
“WeFixFreight has been absolute treat to do business with. We’re one of their rework facilities and they keep us very busy with loads to rework. We’ve been working with them for years and they’re extremely fair and easy to work with. They understand the business well and know how to get things done. We can’t recommend anyone higher than Bill and Chris!”
Daniel WalkerDerby Logistics
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